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Job Title: Counsel, Practice Management NEW ( ID: C6211 )
Career Category: Legal, Research, Writing
Posted Date: 2018-01-23
Location: Toronto, Ontario
This is an excellent opportunity to join an organization as Counsel, Practice Management and use your background in the legal profession to assist other legal professionals.

Working on the Practice Management Team within the Practice Supports & Resources department, Counsel, Practice Management acts as a primary source of knowledge and information for members and staff in the provision of responsive, timely, and accurate practice management guidance. Counsel will be called upon to provide confidential guidance to members on a range of ethical, professional responsibility, and/or practice management matters. Counsel identifies emerging issues and actively participates in a team response to these emerging issues and trends. This may include working in collaboration with other departments and providing input on policy development to other departments.

In addition, Counsel, Practice Management is responsible for developing and promoting relevant practice management resources. Working closely with the Counsel and Team Manager, Practice Management, Counsel consults with staff and members to assess member needs, and conceive and develop practice supports and resources. Counsel also contributes expertise in practice management matters, thereby supporting the organization’s quality assurance and quality improvement mandates.


1. Client / Customer Service Planning

Contributes to the overall mandate - assessing and discussing priorities, member needs, quality assurance initiatives, and accompanying communications strategies. Liaises with staff as necessary to provide input on practice management issues and obtain co-operation in planning and development of policies and content.

2. Client / Customer Service Delivery

Acts as a source of information for members on practice management issues and directs members to practice supports and resources where appropriate. Maintains existing practice management resources and develops new resources and content designed to improve compliance and/or competence. Provides direction to external members, consultants or vendors where required.

3. People Leadership

Fosters a positive team environment by clarifying goals, building the commitment of individuals, valuing team input, recognizing the contribution of volunteers and staff, resolving conflicts, strengthening the team’s collective skills and encouraging creativity and problem-solving. Provides work coordination and performance direction to staff, including administrative assistants, program coordinators, and others to ensure the optimal and timely development of content.

4. Policy Development

In conjunction with team members, identifies emerging issues, recommends the development of policies, content and other initiatives to address these issues. Keeps stakeholders informed, and solicits their input to proposals for changes.

5. Research

Remains abreast of new developments in the fields of legal education, ethics, professional responsibility, and practice management. Plans for the implementation of innovations for the ongoing improvement of all aspects of operations and service provision. Engages in continuous gathering and analysis of information and recent trends in the area of professional responsibility and practice management.

6. Relationship and Alliance Building

Participates with other relevant organizations to identify issues requiring action, ensuring appropriate coordination of service delivery to members.


• Must have an LL.B. and be a member of the Law Society of Ontario;
• Must have a minimum of 5 years of experience practicing law;
• Familiarity with the ethical, professional responsibility, and practice management issues facing members;
• Must have the ability to identify ethical, professional responsibility, and practice management issues in complex factual situations and apply the standards to same;
• Must have a strong grasp of designing, delivering, and evaluating relevant competence resources;
• Must have the ability to produce, organize, and manage sometimes large volume of written materials, hard copy and online, relating to practice management, continuing professional development, and legal ethics matters;
• Must have a solid understanding of the organization, including organizational structure, services, mandate, rules, and regulations;
• The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external);
• The requirement to structure and deliver effective oral and written communication with clients, staff, members, the public, and others in a constructive way;
• The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment;
• The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its members and stakeholders;
• The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions, and take and/or recommend appropriate solutions;
• The requirement to apply knowledge and skills to carry out the work and/or provide guidance;
• Knowledge of online information provision and learning technologies and environments an asset;
• French language skills would be an asset;
• Knowledge of best practices in adult learning and development and evaluation of same is considered an asset.

If this describes you and you are interested in this exciting opportunity, then send us your details.

Thank you in advance for your application but only those with the requisite experience will be contacted.



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